Shipping information

Packaging

All products will be packed in an anti-static bags and shipped in a protective bubble bag or a wrapped in a bubble foil inside a paper box.

Shipping options

Most of the packages can be shipped via CzechPost Economy service, other options are UPS Express Saver or PPL Parcel Connect which are much quicker and more reliable.

If you are in hurry we can also ship the package via other UPS service such as UPS Express plus, please contact us for more information.

CzechPost economy

We ship all packages worldwide by default by this service. The only limitation is the maximum weight of the package which must not exceed 2kg. This service is a international registered mail and provides limited tracking options. It may take up to 20 working days for your package to get to you, plus if you live outside of the EU, there may be a delay when the package goes through the customs office but we will provide CN22 or CN23 customs form to speed up the customs process.

Attention: We ship all packages via this service only every Wednesday. All orders placed after Tuesday 14:00CET/CEST will be shipped out next week.

CzechPost economy service
Destination Estimated time of delivery (working days)
Europe 4-6
America 10-12
Australia 9-11
Asia 9-11

 

UPS Express Saver

This UPS service provides worldwide shipping and tracking of packages. It should not take more than 5 working days for your package to arrive after we ship it worldwide. Packages delivered by UPS will be shipped the next 2 working days after the order is paid (only for orders placed by 14:00 CET/CEST). UPS also provides better and faster customs services.

UPS Express Saver service
Destination Estimated time of delivery (working days)
Europe 1
America  2-3
Australia  2-4
Asia  2-4

 

Customs and Tax

We can’t declare lower price (or mark the item as a gift) than the actual value of the goods to protect our business. So please consider that you may be responsible to pay taxes and customs fee.